Travel Tips

In Case of Emergency Accidents may occur time to time when you are on the road or while you are vacationing away from your home. Your international travel insurance will come in handy in case you have to take a visit to a doctor's office while you are in Japan.

Emergency Call

Japan Visitor Hotline

JNTO accepts telephone inquiries in English, Chinese, Korean and Japanese 24hours a day. Telephone No.:050-3816-2787

Links for Disaster-Related Information

Please refer directly to national, prefectural, and municipal administrations for accurate information. False information and rumors often spread in times of danger, but rest assured these sources will provide accurate information.

Applications

  • Disaster information provider app
    “Safety tips”

    This app provides international visitors with information related to disasters.(Available in 5 languages. Japanese, English, Traditional Chinese, Simplified Chinese, and Korean)

  • JNTO Official Smartphone App
    Japan Official Travel App

    “Japan Official Travel App”, which is the tourism information app for smartphones, notifies disaster information such as emergency earthquake report and special weather warning through. (Available in 4 languages. English, Traditional Chinese, Simplified Chinese, and Korean)

Websites etc.

  • JNTO Global Website“Important Notice” on the global website of Japan National Tourism Organization(JNTO) provides related link pages in the event of a disaster.
    Kumamoto City
  • Japanese Meteorological Agency, JMA“Important Notice” on the global website of Japan National Tourism Organization(JNTO) provides related link pages in the event of a disaster.

Embassies and Consulates in Japan

Contact information for various embassies and consulates can be found here.

List of Embassies and Consulates in Japan (Minisitry of Foreign Affairs Website)
Name Address Phone number
Consulate-General of the People's Republic of China in Fukuoka 1-3-3 Jigyohama, Chuo-ku, Fukuoka City 810-0065 Japan 092-713-1121
Consulate-General of the Republic of Korea in Fukuoka 1-1-3 Jigyohama, Chuo-ku, Fukuoka City 810-0065 Japan 092-771-0461,092-771-0463
Honorary Consulate-General of Malaysia in Fukuoka 1-11-421 Taga, Minami-ku, Fukuoka City 815-0072 Japan 092-554-3620
Fukuoka Branch, Taipei Economic and Cultural Office in Osaka 3-12-42 Sakurazaka, Chuo-ku,Fukuoka City 810-0024 Japan 092-734-2810
U.S. Consulate Fukuoka 2-5-26 Ohori, Chuo-ku, Fukuoka City 810-0052 Japan 092-751-9331、092-751-9334
British Embassy Tokyo 1 Ichibancho, Chiyoda-ku, Tokyo 102-8381 Japan 03-5211-1100
Consulate-General of Australia in Fukuoka Tenjin Twin Building 7F, 1-6-8 Tenjin, Chuo-ku, Fukuoka City 810-0001 Japan 092-734-5055
Royal Thai Consulate-General in Fukuoka JRJP Hakata Building 3F, 8-1 Hakata Eki Chuogai, Hakata-ku, Fukuoka City 812-0012 Japan 092-686-8775
Embassy of France in Japan 4-11-44 Minami-Azabu, Minato-ku, Tokyo 03-5798-6000

Falling Ill – Hospitals

Should you become suddenly ill or sustain a serious injury, please call 119 to connect with a fire station or an ambulance. Below is a list of hospitals that provide medical care in English. Some of these institutions may require a reservation for medical exams.

Name Address Phone number
Jikei Hospital 6-1-27 Shimasaki, Nishi-ku, Kumamoto City 096-355-6131
National Hospital Organization Kumamoto Medical Center 1-5 Ninomaru, Chuo-ku, Kumamoto City 096-353-6501
Kumamoto Regional Medical Center 5-16-10 Honjo, Chuo-ku, Kumamoto City 096-363-3311
Kumamoto Chuo Hospital 1-5-1 Tainoshima, Minami-ku, Kumamoto City 096-370-3111
Jananese Red Cross Kumamoto Hospital 2-1-1 Nagamine-minami, Higashi-ku, Kumamoto City 096-384-2111
Kumamoto Municipal Hospital 4-4-79 Higashimachi, Higashi-ku, Kumamoto City 096-365-1711
Kumamoto University Hospital 1-1-1 Honjo, Chuo-ku, Kumamoto City 096-344-2111
Kumamoto Shinto General Hospital 3-2-65 Oe, Chuo-ku, Kumamoto City 096-364-6000
Saiseikai Kumamoto Hospital 5-3-1 Chikami, Minami-ku, Kumamoto City 096-351-8000

Lost Items or Theft / Police (Kumamoto Prefectural Police)

If you should lose your things or have your things stolen while you are traveling, report the lost items to the nearest police station as soon as possible. Make sure to get a copy of the proof of loss report as you must submit this document if you would like to receive compensation from international travel insurance. Should you lose your passport, you must also contact your embassy or consulate in Japan to inform them in order to receive a departure form to return to your country. Should you find yourself in an urgent situation or accident, please call 110 to contact the police.

PAGETOP