Frequently Asked Questions

Questions.How can I purchace tickets for the Kumamoto Castle?
Events

Tickets for Kumamoto castle can be purschased at the ticket offices located around the castle. There is also a special shared admission ticket that allows you to enter "Wakuwakuza" and "Kumamoto museum" in addition to Kumamoto Castle.
→For more information on prices and admission,please click here.

Questions.Where can I meet Kumamon?
Events

We are holding a stage at Kumamon's activity base [Kumamon Square].

Stage Hours

Weekdays: from 2p.m.
Weekends and holidays: from 11:30 a.m. / from 2p.m.
There will be a special stage performance on Saturdays at 4:30 p.m.
→For more information, please click here.

Questions.Where can I find rental lockers?
Travel

Coin lockers are available at major stations and facilities such as Kumamoto Station, Sakura-machi Bus Terminal, and Sakura-no-Baba Josaien. For more information, please ask at the information desk at each spot.

Questions.Where can I find currency exchange/ATM?
Travel

About Currency Exchange and ATMs:
Available at Sakura-no-Baba Josaien and convenience stores.
→Click here for more details.

Questions.Where can I ride a taxi?
Access

There are taxi stations at Kumamoto Station <Bullet train Exit (West Exit) and Shirakawa Exit (East Exit) > and Sakura-machi Bus Terminal.

Questions.Where can I rent a car?
Access

Please see below for information on car rentals.
Car Rental Spots in Kumamoto City.

Questions.What types of one-day passes are available and where can I purchase them?
Travel

The following are the types of one-day passes recommended for sightseeing in Kumamoto and where to purchase them.

City Tram One Day Pass
【KUMAMOTO CITY TRAM 1 DAY PASS】

Fare Adult: 500 yen Child: 250 yen
You can purchase tickets at Kumamoto Station Tourist Information Center, Sakura-machi Bus Terminal Bus Information Center, Kumamoto Hotel Castle, etc.
→For more details, please click here.

A one-day pass for "Shiromegurin", a sightseeing bus that connects Sakura-no-Baba, Josaien and sightseeing spots around Kumamoto Castle.
【SHIROMEGURIN ONE-DAY PASS】

Adult: 500yen Child: 250 yen
Free to get on and off the bus on the day of purchase.
You can purchase tickets at Kumamoto Station Tourist Information Center, Sakura-machi Bus Terminal Bus Information Center, Kumamoto Hotel Castle, etc.
→Click here for more details.

A special ticket that allows you to use any number of local buses, streetcars, and streetcars within the applicable area for one day.
【WAKUWAKU 1-day PASS】

There are three types of tickets: 700 yen, 900 yen, and 2,000 yen. Fares vary depending on the section.
Available on Kyushu Sanko Bus, Sanko Bus general route buses, Dentetsu Bus, Kumamoto City Bus, and streetcars. Not available for Kumamoto buses.
You can purchase a Sanko Bus, Kumamoto City Bus, Kumamoto City Transportation Bureau, and Kumamoto Electric Railway at the Sakuramachi Bus Terminal or onboard a bus.
→Click here for more details.

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